Frequently Asked Question's
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WHERE ARE LILY ROU GARMENTS MADE?
We take great pride in our garments being handmade in London, ensuring the highest quality and craftsmanship. Each piece is crafted from 100% silk, reflecting our commitment to luxury and sustainability. By producing locally, we support sustainable practices and minimise our environmental impact.
HOW DO I WORK OUT MY SIZE?
We put a lot of time and thought into the fit of our garments to ensure they flatter every figure. To find your perfect size, visit our Size Guide page detailing measurements and tips on how to measure yourself correctly. If you need further assistance, please don't hesitate to reach out to us at support@lilyrou.com
HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?
Delivery times can vary depending on your location and the shipping method chosen. For detailed information on delivery times and options, please visit our Delivery page. If you have any specific questions or need further assistance, feel free to contact our customer service team.
WHAT COURIER COMPANY DO YOU USE?
We currently use Evri to ship all online orders.
DUTIES & TAXES
Please see our Delivery page for all information regarding Duties and Taxes.